Contact Us
Reach Our Support Desk
Do you have feedback, custom feature requests, or technical inquiries regarding the KB Converter client-side engine? We welcome user questions and developer partnerships. Our support team is committed to responding within 24 business hours.
Contact Information
You can connect with us directly via the coordinates listed below:
- Support Email: support@kbconverter.co
- Corporate Coordinates: Silicon Plaza, Suite 402, Boston, MA
- Operational Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Submit a Feedback Form
We are constantly seeking to optimize our 55+ utility systems. If you encountered bugs, error states on mobile devices, or mismatching compression sizes on state portals, please provide a detailed report including:
- Your operating system (iOS, Android, Windows, macOS) and browser name
- The specific tool URL you were using (e.g. /tools/resize-image-to-20kb)
- The specifications of the input file and target parameters